Frequently Asked Questions

How to cancel or reschedule a coaching session

What emails will my coworkers receive?

How to edit Leadership Growth Areas after publishing

Why can't I access some features?

How to add sessions to my Google Calendar

What happens if I become transferred to a new role mid-engagement?

How to deactivate/reactivate coworkers

How to change coworkers' breakout groups

Not receiving emails from the GCG Platform

Why are my coworkers asked to provide suggestions every month?

How to contact Customer Support

How to find the coach's contact email